Martin Audio ENGINEER Guia do Utilizador descarregar pdf (Página 72)

Engineer 418 & 818 User Manual Page 72

Frequently asked question

Q: What are the default passwords?

A: By default, only one password is used, which offers access to all functionality. Using this password you can

change the passwords for all access levels. The default password is: “MA” (not case sensitive).

Q: I forgot my password! Please give me the master password.

A: There is no master password. If there was, it would spread amongst users in no time. A publicly known

master password defeats the purpose of using passwords for security.

So write down your password(s) somewhere and put them in a safe place. If you lost them, contact your

dealer.

Q: My computer won’t connect to the Engineer, how do I solve this?

A: First, check to see if the comport you selected in the software isn’t used by any other application on your

computer and make sure you close all of them. Don’t forget some of these programs can be working silently in

the background. If you’re not sure about this, (temporarily) uninstall the program.

Also, make sure you’re using the serial cable provided within the package. Check to see that the port you

selected in the software is the physical port the cable is connected to.

If this didn’t help, try running the software from a different computer. If it’s working here, chances are the

serial port on your computer is broken. If you’re sure it’s not, please contact us.

Q: Will version X of the software work with version X of the Engineer hardware?

A: The Engineer control software will attempt to detect the version of the hardware you’re using. In most

cases it will let you know if it’s incompatible with the hardware you’re using. If you’re using an older version of

the Engineer 418 you can try using version 1 of the Engineer control software. Download it at:

http://www.martin-audio.com

Q: The software is performing badly on my computer. Can this be fixed?

A: For older computers, you might want to take a look at the render quality setting that can be found in the

preferences dialog (see page 41 for more information).

Generally speaking, Microsoft Windows installations that have been in use for a long time or are clogged with

unused installed software tend to perform badly. A fresh Windows installation can work miracles in this case.

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Martin Audio ENGINEER Guia do Utilizador Página 72